COVID 19 Voucher/Refund Request
Kindly submit your enquiry here to know the exact status of your booking or refund request. We want you to be patient, for; it may take up to 60 seconds to process your request.
If the status of your flight booking shows cancelled, our customer services team will submit the request to the airline on your behalf. However, we would request you to be patient whilst your application is processed, since the airlines and partners are taking longer to respond due to the applications in excess. And once you've completed this request, you do not need to contact us further.
Make sure to keep checking back regularly if your flight is still showing as operating, for, airline schedules keep changing constantly.