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We know you are trying to reach us. However, our phone lines are busy due to exceptionally high call volume. So we can help everyone, we request you to email us at cancellations@flysharp.com from your registered email account for cancellation / any other enquiry on your booking. We will get back to you soon as we can.

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  • FlySharp stands for reliability, we offer honest fares at great prices powered by cutting-edge technology and round-the-clock dedicated customer support. We have flight deals direct with all major airlines for destinations spanning the globe, no middleman, just great value fares and reliable support. FlySharp is a trading name of Southall Travel, proudly the UK’s largest independent travel agent!

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Flysharp © Copyright 2020. All rights reserved Many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. If you have booked a flight only where the ticket is not issued immediately, your flight will be protected under our ATOL. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to www.caa.co.uk/ATOLCertificate Book with Confidence. We are a Member of ABTA which means you have the benefit of ABTA's assistance and Code of Conduct. We provide financial protection for your money when you buy a package holiday. If you buy other travel arrangements such as accommodation only this protection doesn't apply.

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Message from CCO

Dear Valued Customer,

I am writing to thank you for your patience and to remind you that throughout the global impact of COVID-19 (Coronavirus), Flysharp shall be available to assist you with your queries about your travel. Please bear in mind the following:

  • Our service centre is receiving an exceptional volume of calls and enquiries from customers which we are responding to as quickly as we can. However, there may be longer wait times before we can answer your call or respond to your emails.
  • Call us for any queries only if you have your travel within 7 days. This will let us better assist the affected customers with available resources. It is important because the travel advice or your options may change frequently.
  • We have created a separate helpdesk for cancellations. If you wish to contact us only for cancellation of your booking, please email us at cancellations@flysharp.com
  • For latest foreign travel advice, please check the Foreign and Commonwealth website https://www.gov.uk/foreign-travel-advice
  • We would also like to assure you that your money spent on your travel is completely safe. Flysharp is going to provide you with all necessary assistance, any alternative flight options, any refunds or credit for future travel per the airline's policy, and as soon as we can.

Please rest assured that Flysharp is committed to providing you with the excellent service and support you have come to expect of us.

Yours Sincerely.
Jaymin Borkhatria
Chief Commercial Officer
Flysharp

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